Frequently Asked ✨Questions✨

Find clear answers to common questions about our London cleaning services, including booking, pricing, and what’s included with each clean.

What areas in London do you serve?

FrescaVida Home Solutions provides cleaning services across all of London. We cover Central, North, South, East, and West London. Whether you're in a flat in Shoreditch, a townhouse in Notting Hill, or a semi-detached in Clapham, we bring our professional cleaning team right to your doorstep.

What types of cleaning services do you offer?

We offer Regular Cleans, One-Off Cleans, Deep Cleans, and Airbnb Turnover Cleans. Each service is designed to suit different needs – from ongoing maintenance to preparing your home for guests or special occasions.

Do you bring your own cleaning supplies?

Yes, our cleaners come fully equipped with professional-grade cleaning products and tools. We use safe, effective solutions that leave your home fresh and spotless.

How do I book a cleaning service?

You can book your clean by calling us at 0208 0905 664, emailing bookings@frescavida.co.uk, or using the booking form on our website. Just let us know your location, preferred service, and any specific needs — we’ll handle the rest.

Can I customise the cleaning tasks?

Yes. We tailor every clean based on your priorities. Just tell us which areas need extra attention, and we’ll follow your preferences. We’re flexible and happy to personalise your service.

What is included in a deep clean?

Our deep cleaning service includes thorough dusting, scrubbing tile grout, sanitising high-touch areas, and cleaning behind appliances. We also clean inside fridges, ovens, and windows if requested

How long does a regular clean take?

This depends on the size of your home and your specific requests. On average, a regular clean for a two-bedroom flat takes 2 to 3 hours.

Do you clean Airbnb properties?

Yes. We specialise in Airbnb turnover cleans throughout London. We handle bed linen, restock supplies if provided, and ensure the space is guest-ready. We also offer photo updates for remote hosts.

Are your cleaners insured and vetted?

All FrescaVida cleaners are fully insured, background-checked, and professionally trained. We only send trusted staff who meet our high standards.

How often can I schedule a regular clean?

You can choose weekly, fortnightly, or monthly visits. We work around your schedule to keep your home consistently clean.

What if I need to cancel or reschedule?

Please let us know at least 24 hours in advance if you need to cancel or change your appointment. We’ll do our best to accommodate your new time.

Is there a minimum booking time?

Yes, we require a minimum of 2 hours per booking to ensure we can complete the cleaning to our standard.

Do you offer cleaning for offices or commercial spaces?

At the moment, we specialise in residential cleaning only. We may offer light commercial cleaning in future—watch this space.

Do I need to be home during the clean?

Not necessarily. Many of our clients leave a key or use a keybox. We’ll agree on access arrangements during your booking.

Ready for a Fresher Life?

Experience expert cleaning services across London — the FrescaVida Way.